Verizon Customer Service Representative

Verizon Customer Service Representative

About Us

Joplin 44 Petro is part of the Iowa 80 Group, a leader in the truckstop industry specializing in retail stores, fueling, truck repair, truck washing, and truck weighing. Our headquarters office is located in Walcott, Iowa, home of the World’s Largest Truckstop. The Iowa 80 group has 4 locations nationwide: Iowa 80 Truckstop, Walcott, Iowa, Oak Grove 70 Petro, Oak Grove, Missouri, Joplin 44 Petro, Joplin, Missouri and Kenly 95 Petro, Kenly, North Carolina.

We strive to make all of our locations Places Where People Want to Stop. We pride ourselves on maintaining the highest standards of cleanliness, appearance, and safety and provide fast, friendly, and competent service. Trucker satisfaction is our #1 priority!

Iowa 80 Group is a place where people want to work. We provide fair and ethical treatment of employees, enthusiastic leadership, recognition, advancement, fair compensation, great benefits, a safe workplace, employee development and the best customer service anywhere.

Job Responsibilities

Our customers are greeted by a friendly, knowledgeable Sales Consultant who is there to assist them in selecting the wireless products and services that are right for them.

This Sales Consultant (SC) is responsible for selling Verizon products and services to our customers in a professional and customer friendly approach. The ideal candidate must have the ability to multitask and provide an excellent customer experience in all interactions. This person should demonstrate exceptional customer service, sales skills, and problem solving skills. Remain compliant to company sponsored policies and procedures.

Qualifications:

  • Ability to connect quickly and effectively with customers in order to increase comfort levels in all sales and service interactions
  • Skilled at conducting needs assessments with customers in a manner that provides the proper information in order to make solid recommendations based upon their need.
  • Proficient at providing concise and easy to understand recommendations on wireless product and services.
  • Self-motivated, positive, with strong interpersonal skills
  • Excellent verbal, written and presentation communication skills
  • Ability to handle cash and cashier responsibities

Position Type

Full-time – 40 hours per week

Benefits

Health, Dental, Short Term Disability, Life Insurance, Profit Sharing, Flex Spending, Paid Vacations, Paid Weekly, 401K, Employee Discounts, and More

Equal Opportunity Employer

 

  • Iowa 80 Truckstop

     

  • Iowa 80 Truckstop

     

  • Iowa 80 Truckstop